Zoom for Salesforce Lightning
Categories:
CRM
+1
Overview
Collaborate Happy using Zoom's native integration with Salesforce! Zoom Contact Center users can save time using single sign-on credentials to login to their Zoom and Salesforce accounts simultaneously, while accessing a host of functionality.
Close business faster:
- Meet over video with customers
Easily manage your inbound and outbound sales calls.
Receive inbound call notifications, access call history and address book, and sync the presence status between Zoom Contact Center and Salesforce Omni-Channel
Developer Resources
Privacy & Compliance
Requirements
User role
Account admins or Users with required privileges
Zoom account eligibility
Login to check
Use of this app is personal to you, unless you share it with other participants.
Scopes
User
user:read:admin
Contact center
contact_center_user:write:admin, contact_center_preference:read:admin